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# The HUE Crew

Your color, cared for… between salon visits. Join The HUE Crew to earn rewards when you shop, plus exclusive stylist tips and personalized routines.

[Join now](/content/account/register/index.html) [Log in](/content/account/login/index.html)

## How it works

#### Join

Create an account and get 150 points.

#### Earn

Earn points for every purchase and engaging with members only activities.

#### Redeem

Redeem points for exclusive rewards.

### Earn points

Make a purchase

4points per $1

Join The HUE Crew

150points

Get On The List

50points

Happy Birthday

300points

Refer a friend

500points

Follow dpHUE on Instagram

10points

Follow us on TikTok

10points

Like us on Facebook

10points

Find Your HUE

25points

x2 Points on Camo+ Purchases

116points

### Rewards

Redeem your points when you checkout

100 points per $1

5% discount

250points

10% discount

500points

### Tiers

1

HUE Curious

Start here

4points per $1

- Happy Hours
- Limited Edition Gifts

2

HUE Confident

Spend $75

5points per $1

- VIP Access
- Happy Hours
- Limited Edition Gifts

3

HUE Committed

Spend $150

6points per $1

- VIP Access
- Happy Hours
- Limited Edition Gifts

4

HUE Obsessed

7points per $1

- VIP Access
- Happy Hours
- Limited Edition Gifts

### Frequently asked questions

- ### What is The HUE Crew Rewards Program?

The HUE Crew Rewards Program is dpHUE’s official loyalty program and our way of saying thank HUE for sticking with us.

- ### Who can join the program?

Anyone with a dpHUE account is automatically enrolled. No extra steps required. Ready to start earning? Create Account.

- ### How do I earn points?

You can earn points through a variety of activities including making a purchase, referring friends, or even following us on social. To see all available ways to earn, visit the Earn Points tab in your account menu.

- ### Do earned points expire?

Yes. All points earned expire approximately 12 months from the date added to the user’s account.

- ### How do I view my point balance?

Head to the Redeem Points tab in your customer account to view all available rewards. If you have enough pointsm you can redeem them for a reward and apply it at checkout!

- ### Is there a limit to the numbe rof points I can earn?

No, there’s no earning cap on the amount of points a customer can acquire.

- ### What do the ‘Approved”, “Pending, and "Cancelled" statuses mean?

- **Approved**: These points are available to redeem immediately.
  - **Pending**: These points are being verified and can’t be redeemed yet. This usually applies to purchases and referrals.
  - **Cancelled**: These points won’t be added to your account. This can happen if an order is cancelled or returned.

- ### How long do points take to be deposited to my account?

Standard points can take up to 20 days to be deposited on your account with the exception of a few activities.

- ### What happens if a friend I refer cancels or returns their order?

Any referral points associated with that order will be cancelled and removed from your account.

- ### Why did my balance go down?

This means you, or someone you referred, cancelled or returned a purchase, which resulted in points being removed.

- ### Can I use my points during checkout?

Yes, points can be redeemed for a discount code that can be applied during checkout. Once redeemed, your reward will be ready to use on your order.

- ### How do I leave the program?

If you’d like to unenroll, please contact our customer care team. Once unenrolled, any unused points will be forfeited.

- ### What happens if I leave and decide to rejoin later?

You’re welcome to rejoin at any time by contacting us—but your point balance will reset to zero.

- ### I need to report an issue...

Please reach out to info@dphue.com. We’re always happy to help and assist how we can!

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## Create an Account

Create your dpHUE profile to get news first, review orders, and checkout faster

Create

[Sign in](/content/pages/rewards#login-slideout/index.html)

## Reset your password

Reset

[Cancel](/content/pages/rewards#login-slideout/index.html)

## Sign into dpHUE

Sign in

[Forgot your password?](/content/pages/rewards#recover-slideout/index.html)

[Create account](/content/pages/rewards#create-slideout/index.html)

## Are you a dpHUE Professional?

[Sign in](https://pros.dphue.com/)

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